• Merry Christmas! We will be closed from December 21st, 2024 to January 1st, 2025 due to the holidays. From Thursday January 2nd, 2025, production and deliveries will continue as usual.

Withdrawal

Right of withdrawal

Cancellation

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in writing, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first partial delivery) and not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para 1 and 2 EGBGB as well as our obligations according to § 312g Abs. 1 Satz 1 BGB in connection with article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.

The returns must be sent to:
MG BikeTec GmbH
Gewerbering 18
A-8054 Pirka / Graz
E-mail office@mg-biketec.com
Fax +43 (0) 316 2515 1324

Consequences of Withdrawal

In the case of an effective revocation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not give us back or give us the received performance as well as uses (eg benefits of use) or only partially or only in a deteriorated condition, you have to pay us compensation. For the deterioration of the thing and for drawn uses, you only have to pay compensation if the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the functioning. By "testing the characteristics and the mode of operation" is meant testing and trying out the respective goods, as is possible and customary in the store, for example.
Parcel shipping items are to be returned at your risk. You have to bear the cost of returning. Obligations to reimburse payments, less transaction fees incurred, must be fulfilled within 30 days. This period begins for you from the time we receive the returned goods.

Contractual regulation concerning the return costs upon revocation

If you make use of your right of withdrawal, then in accordance with Article 4, § 11 of the Distance Selling Act, stated that the costs of the returns are to be paid in full by the buyer.

Attention: any return, may not be unfree, unfree packages are not accepted by MG Biketec.

 

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